Last updated: [ADD DATE]
Template. Replace every placeholder with your actual shipping terms before publishing.
Processing time
Orders are processed within [ADD PROCESSING TIME, e.g., 1–2 business days] after payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
Shipping charges
[ADD SHIPPING CHARGES AND ANY FREE-SHIPPING THRESHOLD]
Delivery times
Estimated delivery: [ADD DELIVERY TIMES BY REGION]. Delivery times are estimates and may vary.
Locations serviced
[ADD SERVICEABLE LOCATIONS / PIN-CODE COVERAGE]
Delayed delivery
Deliveries may occasionally be delayed by weather, courier issues, festivals or other events outside our control. If your order has not arrived within [ADD DAYS] of dispatch, please contact us with your order number.
Damaged packages
If your package arrives damaged or leaking, please do not accept it if possible, or photograph the package and product and contact us within [ADD HOURS/DAYS] of delivery. We will arrange a replacement or refund as per our Return & Refund Policy.
Contact
Email: [ADD EMAIL] · Phone: [ADD CUSTOMER CARE NUMBER]